We help fantastic causes make an impact
We believe in the human need to give. Our role is to help causes that are changing the world manage key donor relationships and make it easy for their supporters to donate. We do this by integrating gift and payment processing into the world’s leading CRM platform.
We’re looking for great talent that can take Causeview to the next level.
CUSTOMER SUCCESS SPECIALIST
Customer Success Specialist
- Do you want to work at a rapidly growing SaaS startup?
- Would you like to learn the fastest growing CRM platform?
- Do you want an environment where everyday brings new and different challenges?
- Do you want to work and support National & Global non-profits making a difference?
We believe in the human need to give. Our role is to help wonderful causes that are changing the world manage key donor relationships and make it easy for their supporters to donate. We do this by integrating gift and payment processing into the world’s leading CRM platform.
Causeview is looking for a talented individual who likes people and problem solving. You can translate and implement customer requirements. You can coach users to increase adoption. You will be responsible for helping clients keep their mission critical Fundraising systems running smoothly. Combining business analysis, and software support responsibilities, this position is a great opportunity for a dynamic individual to join a growing company, fulfill a desire to help those who help others.
Implement deliverables for new Causeview customers
Communicate, track and resolve cases for customers
Assist customers to follow best practices around CRM & Fundraising
1-3 years of experience in an implementation or technical support role
Ability to interact directly with customers at all levels
Ability to thrive in a fast-paced, detail oriented environment
Experience in Salesforce, CRM or Donation Management application is an asset
Experience in the non-profit industry is an asset
Attention to detail - please demonstrate this by entering your availability in a cover letter